Spring Academy Pro membership is now free! See our dedicated FAQ about the changes: Updates to Spring Academy Pro FAQ.
Frequently Asked Questions
If you cannot find your answer in this FAQ, please contact us.
Table of Contents
User Registration and Account Topics
- User Registration Instructions.
- Login Issues.
- I keep getting sent to the User Registration page where my registration fails with a "User already Exists!!" message.
- Login is failing with an "Unable to sign in" error.
- I've tried everything and I still can't log in, register, or reset my password.
- How do I delete my account?
- What is the cost of Spring Academy Pro?
- How do Teams for Spring Academy Pro work?
- What is included in the free Spring Academy Pro membership?
- Do Spring Academy Pro memberships get a free certification exam voucher?
- Is there non-Pro Spring Academy content?
- I'm a student or otherwise do not have a "work" email address, can I still get Spring Academy Pro?
- Do you offer student discounts, developing-country discounts, discount codes, or holiday sales for exam vouchers?
- How do Teams for Spring Academy work?
Spring Professional Certification
- How does the Spring Certified Professional exam and certification work now?
- What are the certification requirements and cost?
- How do I Purchase a Certification Exam Voucher?
- How do I schedule an exam?
- Help! I need to reschedule my exam or need exam-related support!
- Where is my certificate?
- If you release a new certification exam will you cancel or otherwise invalidate the exam voucher I already purchased with my Spring Academy Pro subscription?
- Does the certification expire?
- Regarding the certification exam, can I take an online exam or do I need to go to a local testing center? If I have to go to a local testing center for an exam then could you help me with the local test center address?
- What is the policy / process for retaking a failed certification attempt?
- Do I have to buy another exam voucher if I fail the certification exam and want to retake the exam?
- How long do I have to wait to purchase another exam voucher if I fail the certification exam?
- Is the exam physical or digital?
- What is the format for the exam? Multiple choice or other?
- Are there any practice or mock exams?
- What is the current version of Spring and Spring Boot used at the 2V0-72.22 exam questions?
- What is the relationship between the VMware Spring Certified Professional 2023/2024 Certification and the Spring Academy Spring Certified Professional Learning Path?
For Pro Members with Subscriptions Beginning Before April 5, 2024
- When does the certification voucher expire? If I subscribed to Spring Academy Pro in 2023, will I be able to use the certification exam voucher in 2024?
- What is your refund policy?
- How do I get an invoice for my Spring Academy Pro subscription?
- Can I renew my subscription after April 5, 2024? Will my subscription automatically renew?
- I'm stuck! Can the Spring Academy team personally help me?
- A lab is not working as described in the lab instructions, what should I do?
- I followed the lab instructions exactly and I'm still getting an unexpected error or feel something is incorrect, what should I do?
- The lab Editor or Terminal is not working correctly or is a blank or black screen, what should I do?
- Where is the code for the labs?
- I've download the lab code and am running it in my own development environment but it is not working as described in the lab instructions, can you help me?
- I've reimplemented a lab using my own custom code but it is not working as described in the lab instructions, can you help me?
- How do I report a bug, typo, inaccurate information, or anything else wrong?
- Can I download the course slides shown in the videos?
- Do you have courses translated to my native language?
- How can I get involved in the Spring community near me?
User Registration and Account Topics
User Registration Instructions
Spring Academy user accounts are managed as Broadcom Support Portal Accounts. You will complete most of the registration process on that site.
Enter your new email in the Spring Academy Log In or Register page.
You will be redirected to the Broadcom Support Portal User Registration page, where you will finish the registration process.
Reenter your email on the Broadcom Support Portal User Registration page.
Verify your new account.
Complete user registration on the Broadcom Support Portal.
Log in to the Broadcom Support Portal.
In addition to new user registration, returning users having issues logging in should start with this step and continue from here.
Navigate back to the Spring Academy Log In or Register page and log in with you new account email.
You might experience several page redirects.
Congratulations, you have registered for Spring Academy!
Try the following solutions if you encounter issues registering for a new account or signing in.
I keep getting sent to the User Registration page where my registration fails with a "User already Exists!!" message.
Log in to the Broadcom Support Portal first, then try logging in to Spring Academy.
Login is failing with an "Unable to sign in" error.
Try resetting your password: https://profile.broadcom.com/web/forgot-password
I've tried everything and I still can't log in, register, or reset my password.
Give these a try:
- Ask the Broadcom Support Chat Bot for help. It's in the lower-right corner of Broadcom Support Portal page.
- Submit a Broadcom Support Portal support ticket.
- Email [email protected], though there is no guarantee that the inbox is monitored.
How do I delete my account?
Though we are sad to see you go, we are happy to help.
To delete your Spring Academy account, please contact us and ask us to delete your account. We will delete your account for you.
Note: even if we delete your Spring Academy account, you will still have a Broadcom Support Portal account. To delete your Broadcom Support Portal account, please follow these instructions: https://knowledge.broadcom.com/external/article/368293/deleting-or-removing-broadcom-support-ac.html.
Spring Academy Pro
What is the cost of Spring Academy Pro?
Spring Academy Pro is free as of April 5, 2024.
Spring Academy will not charge a fee for Spring Academy Pro. Access to Pro courses will only require that you provide a verified work, vocational, or educational email address in the "Work" email section of your Account page.
What is included in the free Spring Academy Pro membership?
Pro membership grants you access to all courses and guides, including Pro learning content previously reserved for paid Pro subscriptions.
Do Spring Academy Pro memberships get a free certification exam voucher?
No. Only Pro subscribers from before April 5, 2024 with a paid subscription remain entitled to one (1) unused exam voucher for the duration of their subscription period.
As of April 5, 2024 individuals who want to take the certification exam will need to obtain their own certification exam voucher or otherwise pay to take the certification exam. Please see How to I Purchase a Certification Exam Voucher.
Is there non-Pro Spring Academy content?
Yes. Spring Academy will continue to contain non-Pro courses, guides, and other content.
I'm a student or otherwise do not have a "work" email address, can I still get Spring Academy Pro?
Yes! Simply add and verify a vocational or educational email address as a "Work" email address on your Account page.
Do you offer student discounts, developing-country discounts, discount codes, or holiday sales for exam vouchers?
Any discounts will be listed on the voucher purchasing page.
Please see How to I Purchase a Certification Exam Voucher?
How do Teams for Spring Academy work?
Spring Academy Pro for Teams is a fantastic way to provide Spring Academy Pro for a group of people.
Here's how to do it:
- Sign up for a free Spring Academy account
- Create or go to your Team
- Invite additional team members
When managing your team you can manage the roles of team members, including whom can manage the team.
The Spring Academy Pro Certification and Certification Exam
How does the Spring Certified Professional exam and certification work now?
Prior to April 5, 2024
Certification works the same as it has before this date. Please review all FAQ in this The Spring Academy Pro Certification and Certification Exam section for more information.
After April 5, 2024
You do not have to pay for Spring Academy Pro content, but an exam voucher is not included in your Pro membership after this date unless you have an active paid subscription beginning before April 5, 2024. New Pro members will need to purchase their own exam voucher or otherwise pay to take the certification exam. See vouchers.
What are the certification requirements and cost?
The only requirement for certification is to pass the Spring Certified Professional exam.
We highly recommend completing the Spring Certified Professional Learning Path, which contains all of the on-demand courses and curriculum to take and pass the Spring Certified Professional exam. Access to the learning path is included with the free Spring Academy Pro membership.
The certification exam itself is not free. If you want to take the certification exam, you will need to obtain your own exam voucher or otherwise pay to take the exam.
Please see How to I Purchase a Certification Exam Voucher?
How do I Purchase a Certification Exam Voucher?
Exam voucher sales are managed by Pearson Education Inc.
You can purchase exam vouchers on the Pearson VUE VMware Voucher purchase page and are labeled "VMware Certified Exam Voucher".
How do I schedule an exam?
Please see this page for scheduling an exam: Broadcom - Spring Professional Develop.
Help! I need to reschedule my exam or need exam-related support!
Exams are scheduled and administered by Pearson VUE. Spring Academy cannot provide exam support as Pearson VUE is a completely independent company from Broadcom.
If you need to reschedule your exam, encountered technical issues setting up or during the exam, or require any support at all regarding the exam, please contact Pearson VUE and work with their team regarding your exam. https://home.pearsonvue.com/Contact-Us.aspx.
Where is my certificate?
Assuming you have taken and passed the certification exam, you can login into the VMware Certification Manager to access a copy of your certificate. Note that it can take up to five (5) business days for your certificate to be available.
If you release a new certification exam will you cancel or otherwise invalidate the exam voucher I already purchased with my Spring Academy Pro subscription?
No.
Does the certification expire?
No. Once you obtain a Spring Certified Professional certification, it does not expire.
That being said, a particular version of the certification is tied to a specific major/minor version of Spring. The relevance of any given certification might decline over time as technology advances and the industry adopts newer versions of Spring and Spring Boot.
Regarding the certification exam, can I take an online exam or do I need to go to a local testing center? If I have to go to a local testing center for an exam then could you help me with the local test center address?
Yes, you will have the opportunity to schedule the proctored exam from your home or office. You'll just need to meet the minimum technical requirements for completing the exam from home. It's possible that you'd also have the opportunity to take the exam at a Pearson Vue Exam center – if there is one in your country and area. You'll have the opportunity to explore all of the testing center information and minimum technical requirements when you set up and schedule the exam through Pearson Vue.
What is the policy / process for retaking a failed certification attempt?
You can purchase additional vouchers and retake the exam any time. Please see How to I Purchase a Certification Exam Voucher?
Do I have to buy another exam voucher if I fail the certification exam and want to retake the exam?
Yes. You can purchase additional vouchers and retake the exam any time. Please see How to I Purchase a Certification Exam Voucher?
How long do I have to wait to purchase another exam voucher if I fail the certification exam?
You do not have to wait.
You can purchase additional vouchers and retake the exam any time. Please see How to I Purchase a Certification Exam Voucher?
Is the exam physical or digital?
The exam is digital (computer-based), and is proctored by a real person, either remotely through your computer or from a testing center.
If you have a location that fits the requirements (for example a quiet room in your home), then you can take it from there. Otherwise, you would need to go to testing center. There are more details here: Broadcom Certification Program
What is the format of the exam? Multiple choice or other?
It's multiple choice.
Are there any practice or mock exams?
There are no mock exams. However, we'd recommend reflecting on the Spring Framework Essentials and Spring Boot course lessons and labs. Perhaps walk through the ones you have less confidence in.
All the questions in the exam are covered by the video and lab lessons in the Essentials and Boot courses, so if you have high confidence in the materials, you should be able to pass the exam.
Lastly, you may see links at the bottom of the lesson summary pages. While the exam question/answer sets are not directly derived from the references, they will give you better context and knowledge of the subject matter.
What is the current version of Spring and Spring Boot used at the 2V0-72.22 exam questions?
Spring Boot 2.7 and Spring Framework 5.3
What is the relationship between the VMware Spring Certified Professional 2023/2024 Certification and the Spring Academy Spring Certified Professional Learning Path?
The Spring Academy Spring Certified Professional Learning Path is the on-demand education option of the VMware Spring Certified Professional 2023 certification path.
For those that previously attended instructor-led training through trusted partners, review the VCP Spring Certified Professional 2023/2024 Certification Path.
For Pro Members with Subscriptions Beginning Before April 5, 2024
When does the certification voucher expire? If I subscribed to Spring Academy Pro in 2023, will I be able to use the certification exam voucher in 2024?
A Spring Academy Pro member that subscribed in 2023 can request one exam voucher at any time in their 12-month membership period. When you request an exam voucher, it will be issued with roughly a 12-month validity period.
For example, if you became a Spring Academy Pro member in August 2023, and requested an exam voucher in December 2023, the voucher would be valid until roughly December 2024.
What is your refund policy?
We no longer offer refunds.
Spring Academy ceased selling Spring Academy Pro subscriptions on April 5, 2024. All sales are now beyond the original 30-day refund period.
How do I get an invoice for my Pro subscription?
Please contact us.
Can I renew my subscription after April 5, 2024? Will my subscription automatically renew?
No. Pro subscribers will not be able to renew their paid subscription and automatic renewal will be disabled.
We do recommend adding and verifying a work, vocational, or educational email address as a "Work" email address on your Account page. This will be used for your free Pro membership when your current subscription expires.
Spring Academy Hands-On Labs
I'm stuck! Can the Spring Academy team personally help me?
Unfortunately, do the extremely high volume of labs constantly being worked through by amazing Spring community members like you, we cannot provide personalized help.
That said, feel free to let us know what is going on using the Give Feedback link at the top of each lab.
A lab is not working as described in the lab instructions, what should I do?
Try, try again.
We rigorously test our labs to make sure that they behave exactly as described in the lab instructions.
This is a key point: we only assert that the labs work when the instructions are followed exactly. You're on your own if you implement something differently than instructed!
Here are some troubleshooting tips for labs:
- When creating a new file, make sure the file is in the correct directory as described in the instructions. Off-by-one directory errors are common.
- When adding new Java code, make sure to add any
import
statements described in the instructions. - Read ahead in the instructions or go on to the next page of instructions; sometimes things intentionally fail at first so you can learn how to fix them later.
If you have followed the instructions exactly in our hands-on lab environment, followed these troubleshooting tips, and are still encountering results that do not match the instructions, please let us know using the Give Feedback link at the top of each lab.
I followed the lab instructions exactly and I'm still getting an unexpected error or feel something is incorrect, what should I do?
Please make sure you have followed the instructions exactly. See A lab is not working as described in the lab instructions, what should I do?
After that, let us know using the Give Feedback link at the top of each lab.
The lab Editor or Terminal is not working correctly or is a blank or black screen, what should I do?
Try reloading the browser window.
Even though we have an awesome lab environment, it's still running in a web browser on the Internet. When in doubt, reload the browser window.
Where is the code for the labs?
You can run the following from your workshop terminal window to list the url of the public codebase github repository associated with the lab:
cd ~/exercises
git remote -v
You can also see a list of codebase GitHub repositories here.
In each course code repository you will see individual commits representing the <start>
and <end>
of each lab.
You can find the associated <start>
commit of a lab by running the following in the workshop terminal window:
cd ~/exercises
git log
Look at the latest commit.
You will see the associated <start>
commit message,
associated with HEAD
.
I've download the lab code and am running it in my own development environment but it is not working as described in the lab instructions, can you help me?
No, unfortunately we cannot.
As you can imagine, there are countless different combinations of development environments, system configurations, operating systems, implementation choices, coding styles, and other variables for any application. Thus, we can only provide support for one combination: our own.
That said, feel free to leave us feedback or contact us about your situation.
Please see the following topics for more information:
- I'm stuck! Can the Spring Academy team personally help me?
- A lab is not working as described in the lab instructions, what should I do?
- I've reimplemented a lab using my own custom code but it is not working as described in the lab instructions, can you help me?
I've reimplemented a lab using my own custom code but it is not working as described in the lab instructions, can you help me?
General Questions
How do I report a bug, typo, inaccurate information, or anything else wrong?
For a lab, please make sure you have followed the instructions exactly. See A lab is not working as described in the lab instructions, what should I do?
Please let us know using the Give Feedback link at the top of each lab or bottom of each written lesson.
If you are using the contact us option, make sure to include completion information including course, lesson, guide, etc, where the issue occurs.
Can I download the course slides shown in the videos?
Unfortunately we do not provide the video slides for download.
We do provide reference links in the summary for each of the lessons if you need background information.
Do you have courses translated to my native language?
We haven't gone through a localization effort for Spring Academy, and don't have our courses offered in other languages besides English, at this time.
How can I get involved in the Spring community near me?
You can visit https://spring.io/community, and you can always check out https://www.springofficehours.io to get involved with the Spring community. There are also local Spring user groups or Java user groups in various cities, which you can search meetup.com for.
If you’re looking to get more involved in making code contributions, you can look at the github issue trackers for any of the projects and try to find an issue that you could help out with by dropping a comment on the issue.